CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. Trade only with money you can afford to lose.
Open Exness Account →
Download

Exness Terminal — two windows, one account or two? — South Africa

Two windows can show one account, or two accounts, or one account twice — the page below is about telling those apart.

Open Exness Account →

100+ instruments  ·  Founded 2008

One account can be open in two browser windows at the same time, and the two are not two accounts. A window is a view; the account is what the view is pointed at, and it is identified by its number, its type and the position list it carries — which is exactly what to compare when it is not obvious which account a window is showing.

Exness download — at a glance

ItemDetail
TypeWeb platform (browser)
InstallNone
Works onWindows, macOS, Linux, mobile browsers
Downloadable alternativeMetaTrader 5 / MetaTrader 4

No install, any screen, South African hours

South Africa keeps UTC+2 all year. The Asian hours are already under way at the start of the local morning, London opens mid-morning, and the New York session begins in the mid-afternoon and runs into the evening. Over a day of that shape the device at hand rarely stays the same for long.

Because nothing is installed, opening a second window costs nothing, and that is where the counting question begins: a second window is a second view, a second sign-in is a second session, and neither of them is a second account.

A window is a view, an account is a number

Nothing about the browser decides which account you are looking at. The window is a view; what it is pointed at is named by the account number shown with it, by the account type beside that number, and by the list of open positions underneath. Two windows agreeing on all three are one account seen twice, however many times you signed in to get there.

Second sign-in or second account

Signing in again opens another session, and a session is not an account: it is one more door into the same room. The test is arithmetic rather than visual — place nothing, refresh both windows and compare the balance and the position list. One account keeps one of each, so a figure that moves in both windows at once belongs to one account, and figures that move independently belong to two.

The same account away from the browser

For phones, the Exness Trade app is on Android and iPhone & iPad; for a computer, see Exness for PC.

Deciding what is in front of you

  • Read the account number in each window before anything else — it settles the question on its own in most cases.
  • Compare the account type and the position list; one account carries one of each.
  • Treat a demo and a live account as two accounts even though one sign-in reaches both.
Open an Exness account →

Frequently asked questions

Do I need to download the Exness Terminal?
No. It is a web platform that runs in the browser, so there is nothing to install.
What devices does the Exness Terminal work on?
Any device with a browser — Windows, macOS, Linux and mobile.
Exness Terminal or MetaTrader — what is the difference?
The web terminal starts without a download; MetaTrader 5 and MetaTrader 4 are the downloadable platforms with more advanced tools. Both use the same Exness account.
Is the Exness Terminal free to use?
Yes. It is available to Exness account holders at no cost.
Are two browser windows two accounts?
No. A window is a view of an account. Two windows can show one account, and the account number displayed with each is what says which one you are looking at.
Is signing in a second time the same as opening a second account?
No. A second sign-in creates another session on the same account. Accounts are counted by account number, sessions by sign-ins, and the two counts have nothing to do with each other.
Two windows show different balances — which one is right?
Refresh both and compare again. If the figures converge, one account was being shown twice with one view lagging. If they stay apart, the windows are on different accounts.
Does a private window or a second browser create a new account?
No. It starts a fresh session that reaches the same account, with the same open positions already in it.
Do a demo account and a live account count as one account?
They count as two. One sign-in can reach both, but each carries its own balance and its own positions, so everything about them is separate except the way in.
If I close one window, does the trade close too?
No. Closing a window ends a view and, if you sign out, a session. Open positions belong to the account and are unaffected either way.
How do I tell which account a window is showing?
By the account number displayed with it, the account type shown beside that number and the list of open positions it carries. Those three together identify the account; the browser and the device do not.

What a second window changes and what it does not

Opening a second window changes the number of views, and nothing else. The balance is not duplicated, the open positions are not duplicated, and an order placed in one window is the same order in the other once the view catches up. That last delay is the source of most of the confusion: for a few seconds two windows on one account genuinely disagree, and the disagreement looks exactly like two accounts.

Waiting the delay out is the whole diagnosis. If the two views converge on one balance and one position list, they were one account throughout. If they settle on different figures and stay there, the windows are pointed at different accounts and no amount of refreshing will bring them together.

Where two accounts are easy to mistake for one

One sign-in can reach several accounts, so the sign-in is not what distinguishes them. A demo account and a live account sit behind the same credentials and behave identically on screen while carrying entirely separate money; an account of one type and an account of another do the same. Everything that separates them is written next to the account number, which is why the number is the first thing to read and the last thing to argue with.

The mirror-image mistake is treating one account as two. A private window, a second browser or a different machine each produce a fresh session, and a fresh session looks like a fresh start. It is not one: the account it reaches is the same account, with the same positions waiting in it, and closing one of those sessions does not close anything else.

Two windows: a short test of identity

  1. Read the account number in both windows. Different numbers end the question immediately.
  2. Refresh both and let them settle before comparing anything — a stale view is not a second account.
  3. Compare the balance and the list of open positions. One account keeps one of each.
  4. Check the account type shown beside the number: two accounts of different types can look identical on screen.
  5. Sign out of one window only. If the other keeps working, you closed a session and not an account.

Sessions are counted by sign-ins, accounts are counted by account numbers, and the two counts are unrelated.

One account in two windows, or two accounts?

What you compareOne account, two windowsTwo different accounts
Account numberThe same in bothDifferent in each
Balance after both views refreshOne figureTwo figures that stay apart
Open positionsOne listTwo lists that never merge
An order placed in one windowAppears in the other once it refreshesNever appears in the other
Signing out of one windowThe other window keeps its accountUnrelated to the other account

Compare after both views have refreshed: a lag between two windows on one account produces exactly the picture two accounts would.

Related Exness pages